The Balance · Consumer news from Choice

Feb. 9, 2018

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Big banks refund $21m for loose credit card practices

Feb. 8, 2018 — Tony Ibrahim

Westpac and ANZ are issuing refunds following intervention from ASIC.

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Christmas credit and rising utilities straining Australians

Feb. 7, 2018 — Tony Ibrahim

The number of calls to the national debt helpline reached a record high last year.

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Banks are exploiting loyal customers, report reveals

Feb. 7, 2018 — Tony Ibrahim

A federal government report describes the banking sector as institutionally anti-competitive.

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Dodgy sales of life insurance lead to $1.5m in refunds

Feb. 6, 2018 — Tony Ibrahim

ClearView closes its direct life insurance arm after ASIC's enforcement action.

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TomTom Australia kills 'lifetime' updates for 24 GPS products

Feb. 5, 2018 — Tony Ibrahim

Joins Belkin in defining 'lifetime' as five years.

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Feb. 1, 2018

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Feb. 1, 2018

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Nurofen Plus, Panadeine no longer sold without prescription

Feb. 1, 2018 — Tony Ibrahim

The reclassification of low-dose codeine medications means they'll no longer be available over the counter.

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GoGet hacked, waits 6 months to inform customers

Jan. 31, 2018 — Tony Ibrahim

Number of accounts affected still being determined.

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Gym complaints prompt warning from Fair Trading

Jan. 31, 2018 — Tony Ibrahim

Less than half of all complaints are offered any redress.

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Bank's 'significant failures' revealed in royal commission filing

Jan. 30, 2018 — Tony Ibrahim

Australia's big four banks have each catalogued 10 years of misconduct.

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Drowning risk posed by Clark Rubber swimming pool fence

Jan. 25, 2018 — Tony Ibrahim

About 100 homes have the unsafe fence in Australia.

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National drowning figures released

Jan. 24, 2018 — Kim Gilmour

Spike in infant deaths sparks call for parental vigilance.

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Radio Rentals to pay $20m for bad consumer leases

Jan. 23, 2018 — Tony Ibrahim

More than 250,000 leases will be refunded.

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