The Balance · Consumer news from Choice

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Commonwealth Bank, facing public scrutiny, cleans up Dollarmites commissions

Oct. 9, 2017 — Tony Ibrahim

But the changes won't come into effect until 2018.

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Big banks abolish ATM withdrawal fees

Sept. 25, 2017 — Tony Ibrahim

Starting today for some banks.

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Real-time payments

June 26, 2017 — Rebecca Douglas

In an age of instant noodles, instant scratchies and instant coffee, why do payments sometimes take days to reach their destination?

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Real-time transfers launching in October with BPay's Osko

May 16, 2017 — Tony Ibrahim

The first service to support the New Payments Platform has been revealed.

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Aussies losing $11m in fat-fingered net transfers

May 4, 2017 — Tony Ibrahim

An estimated 7000 households are affected each year.

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Fees, poor service are top pain points for bank customers

April 26, 2017 — Tony Ibrahim

CHOICE calls for industry reform before Senate inquiry.

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How to check if you have a stake in $1.1b in unclaimed money

April 26, 2017 — Tony Ibrahim

Some unclaimed accounts are holding more than a million dollars.

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Why banks don't offer online credit card cancellations

April 19, 2017 — Tony Ibrahim

You can sign up in minutes, but banks withhold the tools needed to easily cancel.

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Bankwest overcharges customers almost $5 million

Feb. 2, 2017 — Tony Ibrahim

Affected customers have been notified and refunded, says industry regulator.

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Aussie battlers could benefit from changes to banking

Jan. 30, 2017 — Tony Ibrahim

ABA announces plans to make paying off debts easier.

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Westpac targets expectant parents in savings account

Jan. 10, 2017 — Tony Ibrahim

Get 'em while they're young...

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Credit unions and customer-owned banks

April 26, 2016 — Andy Kollmorgen

Do credit unions, building societies and mutuals love you more?

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ASIC report puts debt consolidation in its place

Jan. 22, 2016 — Andy Kollmorgen

High fees and murky contracts often make matters worse.

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Top high-interest savings accounts

Jan. 12, 2016 — Uta Mihm

Which bank will provide most bang for your buck when it comes to savings?

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What's the best online payment method?

Nov. 9, 2015 — Jemma Castle

Poli, Bpay, Eftpos, credit cards or PayPal – find the payment method that works for you.

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