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Big banks refund $21m for loose credit card practices

Feb. 8, 2018 — Tony Ibrahim

Westpac and ANZ are issuing refunds following intervention from ASIC.

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Refunds of $3.3m to be paid to thousands of credit card holders

Nov. 9, 2017 — Tony Ibrahim

Customers of at least four credit card providers over a 23 year period could be eligible for a refund.

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Banks denying credit and loans to retirees

Oct. 30, 2017 — Andy Kollmorgen

Closing the door on the creditworthy

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Credit card interest rates dwarf official rates

March 7, 2017 — Andy Kollmorgen

Consumers lose out to the tune of $3.49 billion since mid-2011.

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Banks scurry to introduce online credit card cancellations

March 6, 2017 — Tony Ibrahim

Commonwealth and NAB competing for an 'Australian first'

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NAB: You can cancel our credit cards online – in days

March 3, 2017 — Tony Ibrahim

NAB offer comes after CHOICE calls out big banks over hard-to-cancel credit cards

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Credit card cancellation traps

Feb. 28, 2017 — Andy Kollmorgen

Call, write or visit – but why can't we cancel a credit card online?

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Credit rates from the mutuals

Feb. 21, 2017 — Andy Kollmorgen

The difference between 8.99% and 13.99% can be huge over time.

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Payment card fraud and how to avoid it

Dec. 21, 2016 — Andy Kollmorgen

Are we in the midst of a financial fraud epidemic?

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Debt collectors dodging the rules

Nov. 22, 2016 — Andy Kollmorgen

Consumers have very specific rights when it comes to debt collection – and it really helps to know them.

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ACCC gets the green light to enforce surcharge ban

Sept. 1, 2016 — Andy Kollmorgen

Merchants now officially limited to the cost of card acceptance.

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Bank fee frenzy

June 17, 2016 — Daniel Graham

Banks collected $12.5 billion dollars in fees last year, with credit card holders especially hard hit.

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Interest free loans and credit card balance transfers

June 3, 2016 — Rosalind McNamara

0% financing can be tempting, but many deals turn out to be duds.

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Goverment backs CHOICE recommendations on credit card reform

May 10, 2016 — Andy Kollmorgen

Clearer cost disclosure, easier cancellation, and more responsible lending.

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Credit card surcharge crackdown

Feb. 22, 2016 — Kate Browne

ACCC now has the power to investigate sky high surcharges.

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