The Balance · Consumer news from Choice

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Online shopping subscription services

Sept. 12, 2018 — Zoya Sheftalovich

Amazon Prime, eBay Plus and Shipster compared

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'Safe default' energy deal could mean a better deal for you

Sept. 10, 2018 — Alison Potter

A look at one of the government's proposed tools to help energy customers.

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Are lab grown diamonds the real deal?

Sept. 3, 2018 — Rosalind McNamara

Technology means a perfectly real diamond can be made in a lab and sold for less than a quarter of the price of a natural gem.

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Legal fees: how much should they cost?

Aug. 3, 2018 — Rebecca Douglas

Knowing how much – and how – a lawyer charges can help you avoid a bad experience

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Are pay-on-time energy discounts just brutal late payment fees?

July 26, 2018 — Alison Potter

Pay-on-time discounts in energy deals can result in massive bill increases

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Supporting social enterprises

July 19, 2018 — Alice Richard

Is it worth paying extra for products that have a social impact?

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5 Plastics you can ditch today

June 20, 2018 — Alison Potter

With a struggling recycling market in Australia, these are five common, single-use plastic items you can ditch today.

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Australia's weak product safety laws

June 18, 2018 — Grace Smith

Businesses are not legally required to ensure the products they sell are safe.

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Save on electricity with Transformer

June 13, 2018 — Alison Potter

Customers of CHOICE's unique energy switching service are finding hundreds of dollars of ongoing savings.

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Save on electricity with Transformer

June 13, 2018 — Alison Potter

Customers of CHOICE's unique energy switching service are finding hundreds of dollars of ongoing savings.

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Are you owed a refund or compensation?

May 4, 2018 — Tony Ibrahim

If you've bought a dodgy product or been misled, check here to see if you're entitled to a court-ordered compensation or refund.

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Consumer organisations

April 11, 2018 — Alice Richard

Fighting for consumers behind the scenes.

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How long should your household appliances last?

April 5, 2018 — Ashley Iredale

We look at the lifespan of washers, fridges, TVs, phones and more, and when you should repair vs replace.

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Is your Indigenous souvenir the real deal?

March 28, 2018 — Rachael Hocking

When it comes to the Aboriginal souvenir trade, copies, imports and confusion abound. But there are ways to tell if an item is authentic.

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Are packaged groceries cheaper?

March 26, 2018 — Rachel Clemons

Compare the price before you check out.

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