The Balance · Consumer news from Choice

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Singapore Changi Airport guide

July 12, 2018 — Elisabeth Baulch

Getting to and from Changi, plus what to do if you're transiting through Singapore.

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Overbooked flights and stand-by tickets

July 6, 2018 — Elisabeth Baulch

Your rights if you're bumped from an oversold flight. Plus, whatever happened to stand-by tickets?

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Flight Centre penalised $12.5 million for price fixing

April 5, 2018 — Tony Ibrahim

The company denied passengers lower fares in a bid to maintain its profit margins.

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Are holiday timeshare resorts worth it?

Feb. 25, 2018 — Ines Gruber

We compare the cost of a Gold Coast holiday timeshare to booking accommodation online.

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What happens when you attend a timeshare presentation?

Feb. 20, 2018 — Ines Gruber

We sat through three timeshare presentations so you don't have to.

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Airline complaints highlight need for an ombudsman

Feb. 12, 2018 — Tony Ibrahim

Follows scathing industry report from the ACCC.

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Discover South America – Chile

Jan. 3, 2018 — Zoya Sheftalovich

Your ultimate guide to Chile, including typical itineraries, how to get around, when to go and must-do activities.

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Holiday house rentals in Chile

Jan. 3, 2018 — Zoya Sheftalovich

It's easier than ever to find the perfect holiday home.

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Budget accommodation tips for Chile

Jan. 3, 2018 — Zoya Sheftalovich

Everything you need to know to find the best low-cost accommodation in Chile.

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Visa requirements for Chile

Jan. 3, 2018 — Zoya Sheftalovich

Visa, reciprocity tax and tourist card guide when travelling to Chile.

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Travel tech traps

Dec. 12, 2017 — Ros Page

What to look out for when taking your phone, tablet or laptop on the road.

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Travel fatigue

Dec. 5, 2017 — Jodi Bird

CHOICE's latest travel survey finds growing dissatisfaction with airlines, car rental companies and travel insurers

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Your rights if your school holiday flights are grounded

Nov. 27, 2017 — Jodi Bird

What are your flight rights and will travel insurance cover you if you've been stranded by a natural disaster in Bali?

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Meriton rigged TripAdvisor reviews, Federal Court rules

Nov. 10, 2017 — Tony Ibrahim

Upper-level management gave the order to stop negative reviews on faulty properties.

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Travel planning apps

Oct. 19, 2017 — Ros Page

Create an itinerary for your next trip with a few clicks using a travel planning app like TripIt or TripCase.

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